What’s the most significant change you’ve witnessed in the insurance industry?
Framing your answer in a positive, professional, and conversational tone, discuss with the interviewer your thoughts on the changes you've witnessed or experienced within the Insurance industry. This is a perfect opportunity to display your passion and insight when it comes to your industry while aligning your perspective and approach with Travelers'. "Our strategy is one that is driven by informed forecasting, competitive analysis, and the pursuit of new ventures that will generate sustainable growth over time. Our corporate teams operate collectively while securing a 360-degree vantage point of enterprise objectives, needs, and strategies."
"The biggest change I have seen in the Insurance industry since my start in 1999 has to do with technology. There are so many great mobile trends now, including apps that make information simple and easy to access. It's been incredible to see."
"I would say that the most significant change to the insurance industry since I joined the industry has been technology and the changes that come with it. The industry has become more competitive because of it. With that said, I encourage the competition because it keeps most people in the industry honest and encourages us all to try harder for our clients."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
The industry has changed drastically. From creating claims on excel to now working on computer software, apps & websites. All these changes have changed the industry in a significant way and made it easier for both the customers and employees to pull up information within a click.
Stephanie's Feedback
From your response, it's evident that you have quite a bit of industry knowledge. Have there been pros and cons to the changes that have occurred? If so, what are they? A few more specific details will help this response come alive!
Unlock all 30 Travelers questions
Unlock expert responses for behavioral and technical insurance interview questions.
Get Started