Travelers Mock Interview

Practice 30 Travelers interview questions covering insurance expertise, risk assessment, and client service.

WRITTEN BY KEVIN DOWNEY
QUESTION 22 OF 30

How do you respond to feedback?

Your interviewer is curious whether you possess emotional intelligence, are responsive to feedback, and take it in stride. As they advertise on their careers site, "Our commitment to learning and development is rooted in our belief that for us to be successful, we must provide our employees with the skills and capabilities to enable them to be successful. When employees feel supported and engaged, they in turn drive better business results and shareholder value." So consider how you have applied the feedback you received from your peers and leadership, identified what was of value from those inputs, and taken advantage of those opportunities to grow professionally. Inform them that you proactively seek out feedback.

"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it catches me by surprise, I usually ask if they can clarify or explain. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

"I love receiving feedback from my employer because the feedback allows me to understand where I need to improve."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

I love receiving feedback from my employer because the feedback allows me to better understand where I need to improve. Recently my prior employer had a meeting with me stating I needed to keep on top of interest owed on claims which are past the 30 days. I would go through the AR report and determine which claim and carrier I needed to contact for interest and separate the claims by carriers so it was easy to request as many as I could within one call. This feedback helped me as it was part of my organizational skill.

Stephanie's Feedback

This is a very positive response.

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Kevin Downey
30 QUESTIONS & ANSWERS · TRAVELERS
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