How do you respond to problems that require a quick solution?
The interviewer wants to determine if you can think quickly on your feet when faced with a high-pressure situation. Making an immediate decision is akin to taking a calculated risk. Consider whether you are a risk taker or risk-averse. Talk about how you approach evaluating risk. Provide an example that exhibits sound judgment and an educated calculated risk while thinking fast on your feet! Discuss the results of your course of action, what you learned, and how you've grown from your experience.
"I can think quickly and do mental math, problem-solve, and mention other products and services to offer the customers. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. I feel secure in my ability to think and act quickly while working in ABC position for TSB Bank."
"When faced with a situation where a quick solution is required, I rely on my training, memory, and instincts. I am confident in my ability to find a solution to last minute, or unexpected, problems."
