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TD Bank Mock Interview

Question 35 of 35 for our TD Bank Mock Interview

TD Bank was updated by on February 28th, 2023. Learn more here.

Question 35 of 35

How do you build rapport with those that you work closely with?

Your interviewer wants to learn how you build rapport with customers and colleagues when entering a new work environment. "Promoting a culture of high integrity engenders trust that we live our values." Share why you feel building rapport is necessary and how you build relationships with those you work with.

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How to Answer: How do you build rapport with those that you work closely with?

Advice and answer examples written specifically for a TD Bank job interview.

  • 35. How do you build rapport with those that you work closely with?

      What You Need to Know

      Your interviewer wants to learn how you build rapport with customers and colleagues when entering a new work environment. "Promoting a culture of high integrity engenders trust that we live our values." Share why you feel building rapport is necessary and how you build relationships with those you work with.

      Written by Kevin Downey on February 28th, 2023

      Experienced Example

      "In an industry like yours here at TD Bank, one bit of mistrust between your institution and a customer can spell disaster as they withdraw funds and move them elsewhere. I pride myself on my ability to build trust and rapport with those I work with, and I do this by being very genuine in all of my interactions and finding time to connect personally with everyone I work with. I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times."

      Written by Ryan Brunner on October 9th, 2020

      Answer Example

      "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. I build trust with people by doing what I say I'm going to do and delivering results on time. I'm also always considerate of the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers I work with. I am confident that my ability to connect with customers will greatly benefit the business here at TD Bank because customers want a friendly and trusting face handling their finances."

      Written by Kevin Downey on February 28th, 2023