On the finance side of Royal Bank of Canada, we expect our representatives to be ingrained in our sales-focused culture. If hired for this role, how would you learn and embrace our sales process?

"I understand my role is to provide customers with the best options and turn them into a lifelong customer. If hired for this role, I will take the time over the first weeks on the job to fully understand your product line, costs, and typical financing procedures so I can hit the ground running. In my current role, I communicate regularly with our sales staff about each customer. This allows us to provide the best customer experience possible and boosts sales."

"I fully expect that the orientation process in this role at Royal Bank of Canada would entail a full education on the sales part of the business. I look forward to working closely with and learning from the boots-on-the-ground sales staff, as that would give me great insight into the customers I would be working with. From there, I would be able to build relationships with the sales staff."