Royal Bank of Canada Mock Interview
Prepare for 35 Royal Bank of Canada interview questions covering banking acumen, client scenarios, and RBC's values.
Question 12 of 35
If a customer's main financial goal is increased savings, what steps would you take to get them started down the right path?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
You should expect a question or two that digs into the technical abilities you would bring to the position. This question allows your interviewer to gain insight into your knowledge of sound financial savings philosophies, so be sure to talk about the aspects of a customer's finances that can impact their ability to save. Demonstrate that you would use a logical, yet tailored, approach with each customer in this situation.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"After getting to know the needs of the customer, my first step would be educating them on creating a personal budget that allows for savings. I would take a close look at their monthly income compared to their monthly expenses while taking into account their variable spending every month. Often, customers are dumbfounded by the amount of wasteful spending we discover by doing this. While the customer makes the final decisions about how to best handle their finances, I can use my expertise to help guide them on their savings journey."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to increase their savings. From there, I would work with them on the best methods to save and take a personalized approach to recommend savings accounts or money market accounts with Royal Bank of Canada."
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