Kelly Services Mock Interview

Master 35 Kelly Services interview questions covering staffing expertise, client relationships, and recruiting scenarios.

Question 31 of 35

Tell me about your customer service skills.

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Ronda Barnes
Ronda Barnes

Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.

The recruitment and staffing industry involves a great deal of customer service. When working with clients, your customer service skills are key to building a client's trust, winning job orders, and having repeat clients. When it comes to job candidates, Kelly Services has a 5 point Kelly Talent Promise, which is their dedication to offering candidates the best customer service experience to meet their job needs.

Tell the interviewer what great customer service means to you as a recruiter and how you'll demonstrate it to the people you work with at Kelly Services. This is a good opportunity to mention how you've earned the trust of previous clients. You can also share a time when you went above and beyond to provide good customer service to a client or candidate. Also, show the interviewer that you understand Kelly Services' commitment to offering stellar customer service.

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