Master 35 Kelly Services interview questions covering staffing expertise, client relationships, and recruiting scenarios.
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Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.
The recruitment and staffing industry involves a great deal of customer service. When working with clients, your customer service skills are key to building a client's trust, winning job orders, and having repeat clients. When it comes to job candidates, Kelly Services has a 5 point Kelly Talent Promise, which is their dedication to offering candidates the best customer service experience to meet their job needs.
Tell the interviewer what great customer service means to you as a recruiter and how you'll demonstrate it to the people you work with at Kelly Services. This is a good opportunity to mention how you've earned the trust of previous clients. You can also share a time when you went above and beyond to provide good customer service to a client or candidate. Also, show the interviewer that you understand Kelly Services' commitment to offering stellar customer service.

Ronda Barnes is an HR professional with over 10 years of experience in career development and strategic staffing. She has a master’s degree in Human Resource Development and a graduate certificate in Online Learning and Teaching.
"As a recruiter, customer service has been the number one skill that has allowed me to be successful. I know that being professional, responsive, and going the extra mile for clients has allowed me to win jobs over the competition, and many of my clients return when they have more jobs to fill. I communicate expectations, respond promptly, build a rapport, and am patient. To me, good customer service is understanding what the client or candidate needs and going above and beyond to meet them. Kelly Services has earned a reputation for offering good customer service, and I plan to contribute to that as well."

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Written by Rachelle Enns
35 Questions & Answers • Kelly Services

By Rachelle

By Rachelle