How well do you cope with stress on the job?
"I cope with it. Stress is a natural response, but when I experience it, I have it rather than my stress having me. I objectify my stress, and don't let it mix with my emotions in the moment. Sure, when stressful situations come up, and urgency is required, I will communicate that urgency, but calmly and effectively. So I would have said that I deal well with stress."
HSBC's Group Chief Executive, Noel Quinn, is quoted on their website as saying, "I'm deeply committed to supporting the mental wellbeing of our people. Our commitment to speak up and take action around mental health is fundamental to the culture we are creating at HSBC. In fact, it has never been more important." HSBC makes generous contributions to ensure the wellbeing of their employees, and they will want assurances you are willing to put in the time and effort to take care of yourself as well. So use this opportunity to share any stress management tools you utilize. Doing so will assure them that you have what it takes, and will be less likely to burnout on the job.
More often than not, when a person recalls stressful situations from their past, they'll revert to the stress of that situation. So it is important to know that Modern Hire will probably screen you on your non-verbal cues, facial expressions, eye movements, body movements, tells and posture, and the nuances of tone and choice of words. Consider this when you aim to convey that you keep calm under pressure and practice and meditate on your accomplishment, where you were able to act decisively and drove success for your teams. Let the confidence and emotional maturity of those moments come through.
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