It's important for shift changes to go smoothly at Danone to maintain productivity. How do you make sure transitions are seamless?
The efficient performance of any team requires clear communication at all times. This includes all forms of communication, verbal and written. The systems and processes of both the individual and the team heavily rely on clear and consistent communication to ensure productivity is maintained and to prevent rework. Focus on what you do to ensure you fairly pass the baton to the teams who will take over after your shift ends. Therefore, avoid offering any failings fellow teammates on other shifts have exhibited. This question focuses on you, so you don't want to send the signal that you often complain about your peers. Focus on the positive impact you have on the team.
"When I worked as a merchandiser, I was part-time and shared the responsibilities with a team of four people. I took time to explain what I was working on to my co-workers whenever I had to end my shift in the middle of a project. I also left notes that were easy to understand and kept my workspace tidy."
"Strong scheduling is the most important factor in ensuring transitions are seamless. Everyone also has to be willing to jump in and help when volumes are higher than average or when staff is shorter than expected."
