Danone Mock Interview
Master 35 Danone interview questions covering sustainability, nutrition expertise, and brand values.
Question 23 of 35
How would you handle an issue with a policy or procedure?
What You Need to Know
Example Answer
Example Answer 2
Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Adaptability is a desirable trait that every potential employer will look for when screening applicants. Danone strives to retain its customers' loyalty by improving their products and services while staying true to their mission and values. Therefore, changes in policies and procedures are inevitable as they continue to evolve. This means policies may change quickly, and you will be expected to adapt.
All too often, employees equate the routine and the status quo to their job security. Procedure changes can result in task paralysis, fear, uncertainty, and a feeling of victimization. This reaction suggests a lack of skillful communication and a lack of dedication. Therefore, the interviewer wants to know if you be a supportive team member, keeping your eye on the big picture while asking clarifying questions while backing up your leaders, or stir up dissent in the workforce, which can damage morale and productivity. That is the point of this question.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I would first talk with my manager to make sure I understood the expectation correctly. I may have interpreted it wrong, or there may have been a miscommunication. If I still had an issue, I would take time to think about how I could deal with it. I've learned to pick my battles and to be adaptable as much as I can."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I know well enough at this point in my career that policies and procedures are in place for a reason. If I truly don't understand the reasoning behind the policy, I will ask for further clarification in a respectful and open-minded way."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
I would raise the point with policy issuer and try to understand the purpose of such a policy. If I still had and an issue I would explain my concern to the issuer if it had no result I would comply because I am a firm believer that policy and procedure if in place have to be enforced to avoid disruption.
Rachelle's Feedback
You have a good handle on this answer. It's a thorough response that shows the way you look at an issue from multiple angles.
"If I had an issue with a policy or procedure, I would raise the point with policy issuer and try to understand the purpose of such a policy. If I still had and an issue, I would explain my concern to the issuer. It these steps had no result, I would comply because I am a firm believer that, if in place, policy and procedure have to be enforced to avoid disruption."
Unlock All 35 Danone Questions
Unlock expert responses for values-based questions that define Danone's culture.
Get StartedJump to Question