"Over the course of my career, I feel like I have really excelled in this area due to my ability to empathize with others and my willingness to create safe environments where colleagues are allowed to think freely and speak openly. This has helped generate new ideas among very dynamic teams and allowed customers I was working with to feel truly cared for. In this role at the Canadian Red Cross, I will be supporting many different programs and people. When working with potential volunteers or outside stakeholders on programs being offered, my positive attitude, willingness to listen and knowledgeable approach will be key in showing that I care, the organization cares, and, in turn, will help build a solid relationship moving forward."