Do you have experience using team-based messaging applications or other onsite communication methods in your work?
Communication among teams, especially those on the ground and in the field providing relief efforts, is vital to a fully successful operation for the Canadian Red Cross. Your interviewer will want to hear any experience you would bring to their team that will be relevant to the job you are being considered for. A key to impressing your interview as you answer this question is having a full understanding of the position. If you will be in the field and working onsite at disaster sites or in civilian homes, communication methods can include cell phones, two-way radios, and instant messaging apps. If you are being considered for an office support role, communications methods will typically include messaging apps like Skype or Microsoft Team. Speak openly about the experiences you have with these systems and make sure to let your interviewer know that you are tech savvy enough to learn any new systems.
"Throughout my career, I've utilized several communication methods and instant messaging applications. As an EMT, the current organization I work for utilizes Pulsara for its great incident management capabilities and it's one communication channel. When we implemented this a few years ago, I picked up the system quickly, and was up and running in no time. Here at the Canadian Red Cross, I feel confident in my ability to pick up and master any systems I'll be using here. On top of that, I have a lot of experience using radio communications during incidents."
