When have you had to make a split-second decision under pressure? What were the stakes and what was the outcome?

"In my current field admin role, I often make tough decisions under pressure. I have a strong instinct and can make split-second decisions. Last week, I had two high-profile clients show up for a meeting at the same time. One was late and the other was early. To avoid making either client feel bad, I placed each party in a different conference room and had my colleague start the meeting with the early client while I met with the late client. I am comfortable multitasking and have great support staff. We handle many contractor situations involving schedule and shift changes, following guidelines when possible and using creative solutions when needed. I always make split-second decisions with the company's best interests in mind."

The assessment model will screen your verbal and non-verbal cues for signs of stress as you recall the example you choose to share. It will evaluate your facial expressions, eye movements, body movements, tells and posture, and the nuances of tone and choice of words. Consider this when you aim to convey that you keep calm under pressure.

When conveying that going above and beyond is your status quo, it should come across as second nature. So spend time thinking of an example where you thought clearly, acted decisively, and where your confidence led to a successful outcome. Reflecting on your best moments, consider only those where you were able to act decisively and drove success for your teams. Speak sincerely, be confident, relaxed, and at ease. You want to come across as in your comfort zone. Be mindful of your posture and smile with both your mouth and your eyes. Showcase your pride for your performance and let your confidence and emotional maturity shine.