Tell us about a time you failed. Describe what happened, your approach, and the outcome.
This question aims to assess whether you learn from your mistakes, take ownership of your setbacks, and hold yourself accountable for your failures. How you answer will offer insights into your emotional intelligence and your drive for success. Aside from the message of your answer, the assessment model will score you on how comfortable you seem with discussing the setback and whether you take ownership of your growth opportunities.
HireVue considers someone of a novice skill level as someone who is likely to suffer from task paralysis and procrastination when suffering a setback or failure, doesn't react quickly in time-sensitive situations, looks to others to make those tough choices for them, is afraid of making the wrong choice, takes unnecessary risks, puts effort into hiding, covering up, remedying, or abandoning their failure, hoping it won't be discovered or traced back to them, and is a liability to the company's assets. They classify an intermediate skill level as someone who holds themself accountable for their setbacks while identifying and admitting to their weaknesses, limitations, needed adjustments, and mistakes. An expert is someone who considers areas where there is room for improvement as a growth opportunity rather than a weakness or debilitation, is resourceful and decisive, and takes action with a degree of informed calculated risk.
"I can be a bit of a perfectionist, and strive to consistently go above and beyond in the work I deliver. But this ambition sometimes got in the way of delivering on time, or as early as I'd like. It is something I have actively worked on and now ensure that I prioritize all things accordingly. But one time, some time ago, I was fine-tuning all the details of a report I was working on, pushing things all the way up to the deadline when I realized I'd left out a key component of the report, and the accompanying charts and graphs. It wouldn't take long, but I had to stay late to deliver it a few hours after the deadline, and that aspect didn't meet my standards but did pass just fine. Still, a mistake I have learned from, and one that I won't make again."
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