Air New Zealand Customer Service Agent Mock Interview

Master 20 Air New Zealand Customer Service Agent interview questions covering passenger care, Kiwi hospitality, and operational challenges.

Question 4 of 20

Have you had any cash handling experience during your career at any point, and why would this be beneficial at Air New Zealand?

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Ryan Brunner
Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

Part of your duties, if you were hired as the next Customer Service Agent at Air New Zealand, would be receiving payment from customers for flight tickets. Payment from customers definitely could be in person at the airport, so having experience here is a plus. If you have any sort of cashier or other cash handling experience, be sure to let your interviewer know what that job entailed in this regard. If you don't have direct experience, try to study the important aspects of cashier-type duties to be able to speak to your ability to handle this part of the job.

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