As passengers shuffle off of a flight that just landed and prior to the passengers boarding the plane for its next flight out, Air New Zealand staff quickly work to prepare the plane. During this preparation, Customer Service Agents are asked to help restock the food, beverage, and other items on the plane. They are also asked to do some light cleaning in the cabin of the plane. While your interviewer knows that you can likely handle this piece of the job, they're looking to hear if you do have any experience handling these types of duties during your past work. Be honest about the experience you have that relate to these two items. If you don't have direct experience with either of these duties, let your interviewer know that you are ready and willing to handle these tasks when you join the Air New Zealand team.