"I know that there are many factors that play into the long-term retention of employees. Things like staff recognition, sound recruiting, and employee wellness are all part of the bigger picture, and it sounds like your organization does put a strong focus on these things. Two areas that I believe can really help your organization's retention are continuous manager trainings and a focus on the professional development of your staff. The statistics show that a large percentage of employee turnover happens because employees don't like working for their boss. Today, the need for managers to act as coaches is more important than ever, and it is a huge shift in focus for many managers who have been in their roles for many years. I've participated in some great manager trainings that have helped shift this focus to a more diverse and mobile workforce. Professional development is so important in your industry, and staff that doesn't feel their organization puts enough focus into this leave for an organization that does. I'd love to help you develop great PD programs that are both effective and cost-efficient."