UnitedHealth Group Managerial Round Mock Interview

Excel in your UnitedHealth Group leadership interview with 25 questions covering healthcare strategy, team management, and operational priorities.

Question 6 of 25

How do you typically handle conflicts that occur in the workplace?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

The fast-paced and passionate workplace culture at UnitedHealth Group can certainly lead to staff conflicts from time to time. It's inevitable in any workplace, so the hiring manager you are interviewing with wants to hear that you can deal with conflict in a professional, respectful, and productive manner. UHG subsidiary Optum has a great page on their website that gives amazing strategies for how to handle conflict in the workplace and it's a great idea to check this out before your interview. You ideally want to highlight your ability to always keep a positive attitude, stay focused on the task at hand (versus the conflict), and handle things as quickly as possible to prevent them from dragging out. Try to use a direct example of a time you diffused a situation in the past.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"When passionate minds and dedicated people set out to do something, there is bound to be some disagreement and the key to working through those is always to listen to each other, see each other's side of the coin, and find the best resolution moving forward. I don't take feedback, thoughts, or criticism personally, because it is typically given in the best interest of a job well done. Just a few weeks ago, a colleague and I were collaborating on the care of a patient and we had a pretty distinct disagreement on how to proceed. I picked up the phone right away after a couple of email exchanges so we could talk it out. We each spoke about why we felt like we did and I quickly saw things from his perspective. I realized it was a good idea and he was able to persuade me to change my mind. I want you to know that as part of your team here at UnitedHealth Group, I would always see this type of conflict as productive and welcome it at any time in the best interest of the members here."

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25UnitedHealth Group Interview Questions & Answers

1.Do you have any salary requirements if you are offered the chance to join UnitedHealth Group?

2.If I were to contact your current colleagues, how would they describe working with you?

3.Talk about a workplace accomplishment that you are most proud of.

4.This position at UnitedHealth Group is very busy. How do you typically prioritize your work to ensure that all tasks get done in a timely manner and nothing slips through the cracks?

5.How do you stay on top of current information and knowledge in your line of work?

6.How do you typically handle conflicts that occur in the workplace?

7.As your next leader, how can I best keep you motivated in your work?

8.How do you prefer to receive direct feedback on your work?

9.I'd love to get to know you as a person a bit better. Can you talk a bit about your interests and life outside of work?

10.What unique experience or training do you have that make you an excellent fit for this role at UnitedHealth Group?

11.What are your ultimate career goals and do you see those fitting in here at UnitedHealth Group?

12.What does your ideal work environment look like? From what you have learned through the UnitedHealth Group interview process, do you feel you'll find a similar environment here?

13.What types of leadership skills and experiences would you bring aboard this team at UnitedHealth Group?

14.Have you ever had an idea for improvement in the workplace? If so, how did you act on the idea?

15.Why do you believe you are the best candidate to join this team at UnitedHealth Group?

16.What prompted you to take on a new job search at this point in your career?

17.Walk me through a recent difficult decision you had to make on the job. Did your thought process and actions lead to a great end result?

18.How would you describe your work style and do you think it will bode well for success in this role at UnitedHealth Group?

19.As the person that this role will report to, what final questions do you have for me?

20.Why did you choose this career path and what continues to motivate and interest you in it?

21.How did you initially hear about this role at UnitedHealth Group?

22.From all that you've learned through this interview process, what do you believe would be your biggest contribution to this team at UnitedHealth Group?

23.Are you considering any other job opportunities at this time and, if so, where are you at in process with those?

24.Have you ever been in a work environment where competition was fierce and outperforming the competition was a priority?

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25.From what you've learned about this role through the interview process so far, what continues to interest you in joining this UnitedHealth Group team?