We look beyond our technology to truly understand the caregivers and patients who use our products. How have you sought to understand customers or services in your work in the past? How did this impact your job?

"Engineering requires a consistent focus on consumers, and I have maintained a focus on this throughout my career. My customers are the livelihood of my work, and I focus on them by helping to design functional, cost-effective, and user-friendly products. As a Products Engineer with Philips Healthcare, my first goal would be to master the monitoring analytics product line and understand the customers utilizing these systems. With that in mind, I can use my expertise in the mechanical and electrical disciplines to help create and implement the best products for patient care."

"Being a successful Sales Representative requires knowing my customers' business and how my products can help them meet their end goals. If I were brought onto the team here at Philips Healthcare, my philosophy would remain the same. From my time in the plastics industry, I learned that knowing my potential customers, their businesses, and how they could benefit from my products was beneficial to success. Before meeting with them, I took time to research the business nature of my customers and their processes With that knowledge, I could talk about features and benefits with them. This is the approach I would take with the sleep and respiratory care line of products here at Philips."

How you answer this question will depend on the job you are interviewing and where your career has led you up to this point. Discuss how the job you are interviewing for impacts the patients and healthcare staff who will be using the products that Philips Healthcare produces, and talk about why your work would be beneficial to them.