The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.
DePuy Mitek Interview Questions
At DePuy Mitek, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
At DePuy Mitek, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
The medical device industry demands forward-thinking individuals who can continue to do MORE. The interviewer wants to hear an example of a time you've really stretched yourself for a project or initiative at work.
"I was working with clinics in my territory to promote our medical devices and kept hearing that our competitor was offering a better product that was more tech savvy. I brought this feedback back to our R & D team but also had an idea on how we could differentiate ourselves from our competitor's product. I did a bunch of research on how to engineer something like this, even though that is far out of my scope as a sales person. I was then put on a project team to explore actually developing this upgraded product. Our team was able to research, design and launch a product that my physicians were so excited about. It was the most challenging and rewarding experience!"
"For example: "In college, we were given an assignment to create a marketing proposal for a local business. I did a mix of traditional and digital. I had seen a new technology mentioned the day before on a blog I subscribe to and even though my project was due in 2 days, I decided to research everything I could find on this new automation technology. I didn't sleep the night before the project was due, but adding this new technology really made my project stand out."
Have you ever experienced a time where your voiced wasn't heard in a particular work situation? How did you handle that situation and what did you learn from it?
As an organization, DePuy Mitek promotes an open atmosphere for employees to speak their mind and let their voice be heard in important thought processes and decisions. For this question, your interviewer is looking to see how you reacted to a time where your input or ideas weren't taken well, if at all, to see if you learned a valuable lesson or two from that situation. In your example, try to exemplify that you are the person that strives to give input and be heard no matter what situation you find yourself in.
"Early in my career out of college, I joined a sales team that was a majority of seasoned veterans that had been with the business for 15 plus years. After training with some sales reps in my first couple of weeks, we had a sales staff meeting one evening. In having witnessed some areas for improvement in sales techniques with everyone I had shadowed, I asked my manager if I could give input in the middle of the meeting and I was very bluntly told no as the meeting continued under his lead. After the meeting, another newer sales rep approached me to let me know that the department operated under the 'Good Old Boys' club philosophy where we had to learn their ways versus the old reps learning from the new. I totally got it mentally, even though somewhat frustrating in knowing that my intentions were good. Moving forward, I used that meeting as motivation to build a strong client base and sales numbers to show my methods were effective."
"Throughout my career, I've found it super important to network with other marketing professionals and I'm always willing to attend different conferences and CE events to do this. A couple of years ago, I attended a food industry marketing conference to be able to hopefully learn from others in another industry. In a breakout session that day, I was asking a lot of questions around digital and online techniques that were geared toward the food industry that I could help to bring back to my business. After some questions, the facilitator of the session just quit calling on me. I got the hint quickly that because I was an outsider in the group, she felt I was hindering progress in the group. Knowing my place at the time, I let the shunning fly over my shoulder and used the remainder of the time to be a devout listener and learner in both that session and for the rest of the conference."
At DePuy Mitek, we've been voted a best place to work. What kind of working environment do you thrive in?
Every work environment is different. The interviewer wants to get a sense of your preference for the atmosphere in which you'll be working. Be honest, but also demonstrate flexibility since you'd don't yet know what the environment is like.
"I can adapt to most work environments. I've been in very chaotic, noisy environments and can thrive with some strategies to help me focus, like my headphones. In other positions, it has been very quiet. I gravitate to environments that are collaborative and not too quiet so people feel like they can ask questions and interact with each other."
"In my internships, I had exposure to many different settings. I prefer a busy, fast-paced environment to keep me on my toes. I also like when there are many people around so I can ask questions if I need."
How do you want to grow your career within the medical device industry?
The interviewer would like to hear that you would like to stay with the company as you develop new skills. Tell the interviewer your long term goal, but make sure it aligns with where the company is going.
"I noticed at DePuy Mitek, you have offices in over 20 countries. This is really exciting to me. I'd love to be in this role for several years, but then think about how I could use the skills I've learned to work in one of your global locations. I'd love to work overseas for a few years and then come back to a leadership role."
"For example: "One of the elements of DePuy Mitek, Inc. that I really love is the career growth opportunities. I'd love to take the knowledge I'll gain in this role and move to the sales organization to be the person in front of clinicians, showing them the great things our devices can do. When you are selling something you believe in, it doesn't really feel like selling, it just feels like helping people."
How do you mix being both passionate about your work and having fun on the job?
DePuy Mitek, part of the much larger Johnson & Johnson organization, lives their daily life under their ever so important Credo. As part of their Credo, DePuy Mitek believes that employees should feel security, fulfillment and purpose in their work while having fun and enjoying what they do. For this question, your interviewer is looking to hear how you bring both a passion for your work while having fun at what you do because the ability to do so will make you a productive and happy colleague to your teammates. Don't hesitate to talk about the ways that you help promote a fun atmosphere at work.
"Throughout my career, it has always pained me to see individuals that see their job as a punishment. My mindset has always been to be positive and happy in the work that I do. If you step back and think about it, we spend a large portion of our waking hours side by side with our closest colleagues. Because of this, I take the time to get to know them and even do things outside of the workplace. The better we know each other, the more productive and fun we can be within the walls of the workplace."
"If hired for this position, you'd never have to worry about the passion that I would bring to the sales team here at DePuy Mitek. I am personally driven by success in numbers in the sales game. To motivate myself, the work I perform and the team I perform with must be having fun. To help promote a fun environment, I truly try to be myself by being enthusiastic, compassionate, confident and hungry in all that I do and in all of my interactions. I find that these personal traits allow others around me to act in the same manner and accomplish more as part of a larger team."
Tell me about a time you took initiative on your own.
Assure the interviewer that you are a go-getter and aren't going to wait to be asked what to do. Walk them through a scenario where you took it upon yourself to fix something and didn't run to your leader with a problem, but had multiple solutions.
"I noticed we were taking at least 2 hours a week on a manual report that seemed to be a big waste of time. I started playing around in our system at the different reporting features and was able to test and customize a report that could take the place of the manual report. After my testing, I brought the idea to my boss who made a few tweaks, but was thrilled I had discovered a more efficient way to give customers the same information."
"For example: "I noticed a huge skill gap in the team's use of Microsoft Excel & PPT. Because I come from a different industry, I had to utilize these tools a lot and volunteered to host a series of lunch & learns for anybody who wanted to brush up on them."
Talk about a time you faced a personal ethical dilemma while on the job. How did you handle that situation?
As an organization, DePuy Mitek believes that ethics and fairness are important in all that they do on a daily basis. For this question, your interviewer will be looking to gauge your ethical standards by having you talk about a time where your ethics were challenged in the workplace and finding out how you handled the situation. No matter the example that you give, discuss how you handled the situation, your thought process behind it and any lessons you took forward to this day.
"Early in my career, I was part of a marketing project team that was creating a campaign for a new product launch. From the onset of the project, it was evident that one of the members of our four person team wasn't carrying much of their weight in the project. Myself and two of the others were picking up a lot of slack. Following a successful launch of the campaign and product sales, our team was recognized at an all staff meeting a few months down the road. To my surprise, the team member that didn't carry their weight stood up and spoke to the entire organization about the importance of teamwork in the project. While it really made me steaming mad inside, I opted to let the the incident slide and not say anything to the selfish team member or any of the leaders within my department. The lesson I learned was to hold all team members accountable on future projects and I got that chance the next time I had to work with that person on a project."
"Last year, I was asked to mentor one of the junior associates on my sales team as I had done a great job of mentoring in the past. My plan was to spend a week on the road with the rep for observation and teaching opportunities. From the first day together, I quickly witnessed some gross abuse of company property and resources. The junior associate was using company time to promote and run his own personal business. Immediately, I let him know that these things were against company policy and highly unethical in nature. The associate indicated that since he was a commissioned employee, how he spent his time was up to him. Quickly realizing that his mindset just wasn't in the right place, I came at him from the viewpoint that time wasted as a commissioned sales associate was harmful to both him and the organization. I let things slide from there the rest of the week to keep observing. And while he was good with customers and closing deals, the wasted time and resources continued for the rest of the week. On Friday, I had to report all that happened to my supervisor. Later, I found out that the associate had been placed on suspension and later terminated. While I felt some remorse immediately, I knew in my heart that the decision my organization made was the right one."
At DePuy Mitek, we value professional development and education. What is the last learning opportunity you have been able to participate in?
The interviewer wants to know if you seek to learn new information when given the chance. Many organizations offer continuing education but some people don't even take advantage of it. Show the interviewer that learning new information is important to you and how it could benefit the organization.
"I am so glad to learn that you are supportive of continuing education. The last opportunity I had was two months ago. It was a panel of speakers on how AI is and will continue to change our work. It was fascinating. I talked to a few of the speakers after and learned about the systems they are using so I can bring it back to my company for further discussion. This kind of technology would help us be more efficient in many areas."
"For example: "I was continuously relying on another colleague to do all of my design work. Her work load is very full and it would be so much faster to do it myself. I asked my leader if I could take a 2 day course to learn the design platform. She agreed so I attended and learned a lot. I did need to do some additional practicing during my own time, but I was really excited about it, so it didn't feel like work. Now, I can finish my work much more quickly since I can also do the design part."
At DePuy Mitek, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
If you thought group projects ended in college, you were wrong! Most organizations have their share of project work as well as the day to day work. Walk the interviewer through a successful project where you played a big role and had large ownership.
"At my company, I was selected to represent my department in a larger project team to implement a new CRM system. We met weekly, sometimes twice a week for about 12 months, My role was to make sure our old CRM system data converted into the new one and that it was organized in a useful way. I collaborated with IT as well as the project manager for the new system to make sure the data was useful and organized. When the new system launched, our old and rich data was there and useable so that we could maintain relationships we our customers seamlessly."
"For example: "In college, we had to do a big project in my Marketing class where we created an advertising campaign for a local business. I was in a group with 4 people, none of which I knew very well. We started talking to figure out where people's strengths were and there was clearly a person who was more technical, one who was a really good presenter and communicator, a financial person, and me, the creative person. We all had our own lanes, but came together to help on the different pieces. We pitched our idea and the business we had modeled, actually wanted to implement the majority of our ideas."
What can you bring to the team here at DePuy Mitek that will contribute positively to our inclusive work environment?
In any workplace, diversity in a team helps promote different ways of thinking and problem solving, leading to better results. DePuy Mitek values the need for diversity among their staff by promoting an inclusive environment where everyone can contribute. For this question, your interviewer is ideally looking to hear that you value and respect the need for a unique and diverse workforce. In discussing this question, on top of talking what you can bring, be sure to hit on your thoughts and experiences in working with others that have different backgrounds than you.
"I'd say that the biggest thing I would bring to the team here at DePuy Mitek is my open mind to new ideas and new ways of thinking. My mind was really opened when I took my current job back in 2001 when I joined a team of individuals with backgrounds from all over the world. My colleagues that I've worked with from India and Japan have taught me new ways of approaching the management of projects. Prior to taking that position, I was definitely more narrow minded and set in my ways and I can't say how thankful I was to join such a richly diverse team. I'm hoping to find the same if I'm hired here."
"As a new graduate looking to start an exciting career in the marketing field, my biggest strength that would contribute to your inclusive work environment would be my ability to adapt. During college, I took two opportunities to study abroad and I learned so much about how to work effectively with other people during these opportunities. Adaptability in myself comes from my abilities to listen, communicate and empathize with the thoughts and feelings of others. If hired for this position, you'll quickly find that I'm able to bring a fresh perspective while being able to work effectively with every colleague and customer here."
In the healthcare and medical device industry, we at DePuy Mitek are generous about our service back to the communities that we serve. Would you be willing to help participate in some of the great programs we provide to give back?
On top of generous contributions to medical missions around the globe, DePuy Mitek promotes volunteerism of their employees to help give back to the communities and regions that they serve. Employees of DePuy Mitek donate blood, educate others through volunteer efforts, mentor schoolchildren and sponsor food and toy drives for needy families. For this question, your interviewer will be looking to hear about any experiences you have in giving back to your community through volunteer efforts and your willingness to participate with the organization when you can.
"Upon applying for this position, I was truly grateful to read about the great efforts that this organization put forth to help those in need and to hear that your values closely align with mine in that aspect. With my current employer, I lead an effort to gather donated supplies for disaster relief efforts in many poor countries around the world. These donated supplies include clothing, shoes and medical supplies that we often take for granted on a regular basis. If hired for this position, you can rest assured that I'd be willing and able to help where I can here at DePuy Mitek."
"In my spare time, my family and I spend time volunteering at the local animal shelter and the local women's shelter. Doing so allows us to give back to those in need while also teaching our children that same values that we were raised with. If I were to come aboard here at DePuy Mitek, I'd love to learn more about where I can help donate time and effort to help others."
Have you ever brought a suggestion forward to your manager that was implemented with great results? What prompted you to make the suggestion?
DePuy Mitek's Credo has a key component in the fact that the organization promotes and expects their employees to make both suggestions and complaints to their leaders. The organization has an open door policy when it comes to seeking feedback from all who work there and for this question, your interviewer is looking to hear that you don't hesitate to bring ideas or issues forward. In your example, make the reasoning clear as to why you brought a suggestion forward and reiterate that you never hesitate to seek improvements and make suggestions in your work.
"A couple of years ago, I was attending the national Molding conference as a representative of my operation. While attending, I sat through a seminar on drying techniques and new technology in the drying process. Quickly realizing that my organization was behind the times in our operation, I talked with some industry suppliers and obtained some pricing and contact information. When I returned to the office the next week, I presented information to my manager and the engineering staff. Within months, we had a new drying system on each of our lines. Following up, our Lead Manufacturing Engineer thanked me for my effort in connecting them with suppliers and reported that the drying systems alone boosted our production capabilities by almost 20%. This was huge for a few upcoming contracts that my organization had secured."
"When I took my current position 11 years ago, I felt like the leadership in my department didn't pay close enough attention to data in follow up to marketing efforts. Having been trained to use follow up data to analyze results and improve performance down the road, I didn't hesitate to talk to my Director about some great ideas to follow up marketing campaigns that we were putting out. When we talked, it was almost like the light bulb came on in his head to put more of a focus on actual results versus moving on to the next project without stepping back to analyze previous work. At that point, I was put in charge of heading a project team to focus on analysis of results and we are still going strong to this day."
At DePuy Mitek, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
Tell me about your related education and training that prepared you for this position.
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at DePuy Mitek, Inc.."
In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
What is a work accomplishment you feel very proud about that you'd like to share?
Why did you choose the career path that you currently find yourself on?
When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
In the medical device industry, we are highly regulated by the FDA and other entities. What experience do you have working with regulatory bodies?
Here at DePuy Mitek, we are firm believers in using data to become better and more efficient in what we do. Give an example of a time you used data in your work to improve. How did you go about gathering the information?
In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
At DePuy Mitek, our medical device products touch lives throughout the world. We have offices in over 20 countries. Tell me about experience you have working with a global workforce.
At DePuy Mitek, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
Why would you be invested in a career with a focus on sports medicine related products?
At DePuy Mitek, we have worked very hard to make sure our workforce is inclusive and represents our customer population. Tell me about your experience in working with diverse groups of people in a work setting.
At DePuy Mitek, our medical devices can truly change people's lives. Sometimes, though, a patient may have a question or concern about one of our devices. How have you handled a difficult customer interaction in a previous position?
Talk about your methods for maintaining a customer focus in your work. Why is this important in the job you perform?