PG&E Mock Interview

Practice 30 PG&E interview questions covering safety protocols, utility operations, and California's energy challenges.

Question 24 of 30

How do you respond to feedback?

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Community Answers

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Receiving feedback from anyone can be tough, especially from those you aim to please. Just as you can't always predict what they may say, you likewise can't always predict how you feel in response. This is the heart of the question. An ideal candidate will actively listen to the feedback received, consider it, and provide a different perspective, clarification, or affirmation and appreciation for the feedback. This approach exhibits a wide variety of soft skills that could set you up as a desirable asset. Those who feel hurt, victimized, persecuted, disappointed, defensive, or angry are less desirable in the workplace and could negatively impact their team's operations, attitude, morale, and productivity. Learning how to respond when given a performance review or general performance feedback is an essential skill.

Kimberly Hallman

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.

"Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If it catches me by surprise, I usually ask for clarification. I want to grow and improve. The more specific my supervisor can be in their feedback, the more helpful it is."

Kimberly Hallman

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.

"I have worked hard on learning to graciously accept all forms of feedback, even when it comes unsolicited. I feel that I can accept feedback very well, and in the process of growing, I have also taught myself how to give great feedback to my team."

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Anonymous Answer

Feedback is important for learning and growth and I do my best to accept it and use that feedback to improve my performance. I like to believe that in most cases feedback is related to business and unless boundaries are violated to not take things personally. This has allowed me to thrive off of constructive criticism and grow throughout my career.

Marcie's Feedback

Excellent. The interviewer will want to hear that you take feedback constructively and use it to learn and grow, and this is exactly what you have stated. It's also positive that you mention not taking things personally. Great answer! If you can think of an example to include where you received feedback and used it to make positive changes, don't hesitate to include this as well.

Anonymous Answer

I usually respond to feedback really well. I think it is a good learning and growing opportunity. I believe feedback is always there to help you, not to put you down.

Communication

29.What would you do if a client asked you about a product or service, and you were unsure of the answer?

Communication

PG&E Mock Interview

How do you respond to feedback?

30PG&E Interview Questions & Answers

1.The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?

2.Our industry is highly competitive. In your opinion, what are we doing right at PG&E? What could we do better?

3.Have you personally used the services of PG&E? If so, what was your overall experience?

4.PG&E has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?

5.Why do you want to work for PG&E?

6.What are your greatest strengths? How will these skills benefit PG&E if hired?

7.At PG&E, we believe in continued education opportunities. What course or workshop would you take if given the opportunity?

8.Why do you want to pursue a career opportunity in the utilities industry?

9.Tell me about the most important skill you gained in the past year. How will that skill help you succeed in this role with PG&E?

10.If we hire you at PG&E, how will you make an impact in the first 90 days?

11.Sometimes our customers have trouble understanding their bill and reach out to us with questions. Tell me about your communication skills and how you would respond to an irate customer.

12.Give me an example of a time you went above and beyond.

13.Have you progressed in your career as you have expected?

14.Describe your leadership skills.

15.Would you be willing to work over 40 hours a week?

16.Would you say you are a better verbal or written communicator?

17.It seems that your resume is missing certain skills necessary for this position. How do you plan to compensate for these missing skills?

18.How do you manage a large workload?

19.How do you determine priorities when you have multiple projects due?

20.How do you handle stress?

21.Do you have experience in corrective discipline and terminations?

22.On a scale from 1 to 10, how honest are you?

23.How can we motivate you on the job?

24.How do you respond to feedback?

25.When do you best demonstrate yourself as a leader?

26.Do you have reliable transportation?

27.Tell me about yourself.

28.What are your salary expectations?

29.What would you do if a client asked you about a product or service, and you were unsure of the answer?

30.What questions do you have for me?