PG&E Mock Interview

Practice 30 PG&E interview questions covering safety protocols, utility operations, and California's energy challenges.

Question 18 of 30

How do you manage a large workload?

What You Need to Know
Example Answer
Community Answers

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Start your answer by clarifying with the interviewer that you never let a large workload stress you out. Think about all the moving components a large workload has. From shifting priorities to competing deadlines, you'll want to exhibit a strong propensity for multitasking and tracking your progress. Convey you have strong attention to detail, ensuring the quality of your work while considering all of the systems and tricks of the trade you employ to ensure your work is on time, meeting deadlines, and consistently exceeding quality standards. Explain how you approach a heavy workload without it bleeding into your personal life or requiring you to repeatedly request overtime hours. Speak with confidence, and present your answer in a highly organized manner. Doing so will demonstrate you are a highly organized person with effective systems that you know like the back of your hand.

Kimberly Hallman

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.

"When I have a large workload, I do not stress over the tasks in front of me. Rather, I make a simple plan of which tasks are a high priority and which are a low priority. The higher priority tasks, I complete first. Through this system, I can focus on my tasks individually, rather than stress out by the tasks ahead of me."

Interview Coach

Jaymie

A real coach, not AI. I read every answer myself and write back with personalized feedback.

Typically responds within 24 hours.

0 - Character Count

Anonymous Answer

I focus on 3/4 things. Organize, prioritize, time manage, and communication.

Stephanie's Feedback

This is a great start, but I'd suggest adding a few more details to strengthen your response, A specific example of a time when you managed a large workload would be helpful, as well.

Anonymous Answer

When tackling a large workload, I like to map out how I will manage to complete the tasks and allow for times in which I may get pulled away if a colleague requires assistance or if urgent emails come in while working. Keeping myself from getting overwhelmed is key to working efficiently and having a plan in place gives a sense of security.

Marcie's Feedback

It sounds like you have a good idea of how you would effectively manage a large workload. Planning and breaking down large projects into smaller tasks will definitely help you not to feel overwhelmed. You might also mention that you would prioritize the projects based on importance and urgency so that you make sure to tackle the more important ones first. Additionally, you could talk about how you would delegate if that's a possibility, set realistic goals for yourself, and make sure to alleviate stress throughout the day by taking lunch and/or walk breaks, listening to music, and talking to colleagues.

Anonymous Answer

I try not to stress over the workload that I have. I usually break down a large workload into smaller work tasks. This reason I can stay clear-minded and focused, and do not get overwhelmed. I then make a list of all the tasks, identify which is urgent and important, and tackle each task.

Communication

29.What would you do if a client asked you about a product or service, and you were unsure of the answer?

Communication

PG&E Mock Interview

How do you manage a large workload?

30PG&E Interview Questions & Answers

1.The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?

2.Our industry is highly competitive. In your opinion, what are we doing right at PG&E? What could we do better?

3.Have you personally used the services of PG&E? If so, what was your overall experience?

4.PG&E has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?

5.Why do you want to work for PG&E?

6.What are your greatest strengths? How will these skills benefit PG&E if hired?

7.At PG&E, we believe in continued education opportunities. What course or workshop would you take if given the opportunity?

8.Why do you want to pursue a career opportunity in the utilities industry?

9.Tell me about the most important skill you gained in the past year. How will that skill help you succeed in this role with PG&E?

10.If we hire you at PG&E, how will you make an impact in the first 90 days?

11.Sometimes our customers have trouble understanding their bill and reach out to us with questions. Tell me about your communication skills and how you would respond to an irate customer.

12.Give me an example of a time you went above and beyond.

13.Have you progressed in your career as you have expected?

14.Describe your leadership skills.

15.Would you be willing to work over 40 hours a week?

16.Would you say you are a better verbal or written communicator?

17.It seems that your resume is missing certain skills necessary for this position. How do you plan to compensate for these missing skills?

18.How do you manage a large workload?

19.How do you determine priorities when you have multiple projects due?

20.How do you handle stress?

21.Do you have experience in corrective discipline and terminations?

22.On a scale from 1 to 10, how honest are you?

23.How can we motivate you on the job?

24.How do you respond to feedback?

25.When do you best demonstrate yourself as a leader?

26.Do you have reliable transportation?

27.Tell me about yourself.

28.What are your salary expectations?

29.What would you do if a client asked you about a product or service, and you were unsure of the answer?

30.What questions do you have for me?