NetLight Consulting AB Mock Interview
Practice 30 NetLight Consulting AB interview questions covering case studies, client scenarios, and consultancy expertise.
Question 11 of 30
There are times when you need to consider a broad range of options before recommending a solution. What was the situation, and did the solution help the client?
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Tom Dushaj is a business and technology executive and the author of 'Resumes That Work.' Tom has vast experience providing solutions to Fortune 500 companies in the areas of Information Technology Consulting, ERP Software, Personnel Management, and Intern
When you're in a position of trust with a client, they lean heavily on you for advice, guidance, and direction. This is a great opportunity for you to explore multiple options that will yield a desirable result for the client. The client will expect you to present options that not only fit within their budget, but meet their business requirements. Some examples might be one or more of the following; Sales Pipeline Development, Product Order Status, Invoicing, Production, Accounts Payables/ Receivables, Project Management, etc. The solution could be a software or hardware solution. Thinking outside the box will give you an advantage. Start with a high level business requirements approach from a strategic level, and drill down to operational and tactical levels if you really want to understand where the customer is coming from, and where they want to be in the future.
Tom Dushaj is a business and technology executive and the author of 'Resumes That Work.' Tom has vast experience providing solutions to Fortune 500 companies in the areas of Information Technology Consulting, ERP Software, Personnel Management, and Intern
"As an IT Consultant, I regularly keep up to date on new technologies in software, hardware, networking, security, and programming. It goes without saying that any consultant would have to fully understand a client's business needs before making any recommendations. In one particular case, i had a meeting with the COO to learn what the business drivers were, and why he thought they needed a new software solution. I learned that their sales organization didn't have a CRM to track and manage customer and sales data. I researched three Customer Resource Manager (CRM's) that met the client's qualification, and after a 30 day trial period, I suggested one that met their needs. After implementation, the client was able to view a pipeline of sales activities, customer order data, closed sales, sales reps activities, which is exactly what they wanted."
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