Have you ever created a user manual or book of operational procedures?

Creating a user manual, or operational book takes a high level of industry knowledge, technical writing skills, and a great deal of vision and organization. If you have created documents of this sort, it's a great idea to bring them with you to your interview, to show the hiring authority your work first hand. If you do not have experience, perhaps you have contributed to a similar project. Or, maybe you have taken a technical writing course, helping you to feel confident that you can take on a task such as this.