Anytime you are introducing new technology to a client, you'll have your fair share of people who agree with you, and an equal amount of naysayers in that group too. This is an opportunity to talk about how you were involved in the process from start to finish, and where you encountered challenges, either with the software or personnel and what you did in a problem solver role to resolve those problems. If you look at it, the real purpose of introducing software to an organization is to improve the performance of a business. Give a couple examples of how you were able to get a consensus from department managers and their subordinates to move forward with the implementation. As you're going through these examples, be sure to mention how exactly they will be able to achieve their goals using the new software, and that you'll be able to bring value to the project immediately.
