Hillstone Restaurant Group Mock Interview

Master 30 Hillstone Restaurant Group interview questions covering hospitality excellence, culinary standards, and guest service philosophy.

Question 2 of 30

Have you received any training in formal dining?

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Many high-end restaurants will have a robust internal employee training program. Talk to the interviewer about any specialized training you have received in your career. The interviewer will take note, from your response, on the areas where you may need additional training.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"With my current company, I received two-week in-house training which included topics on best-practices, health and safety, up-selling, and wine pairings. They were beneficial training programs. Can you tell me a bit more about your training program here at Hillstone Restaurant Group, Inc.?"

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I am new to the workforce and have not experienced a lot in the way of industry training. I do have my food safety certificate and look forward to gaining even more training through this role with Hillstone Restaurant Group, Inc.."

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30Hillstone Restaurant Group, Inc. Interview Questions & Answers

1.What do you feel is the most important characteristic in order to be successful with Hillstone Restaurant Group, Inc.?

2.Have you received any training in formal dining?

3.In high-end dining, you may come across very discerning customers. How do you handle a picky customer?

4.There are many options for you in the fine dining industry. Why do you specifically want to work with Hillstone Restaurant Group, Inc.?

5.You will be required to process expensive customer transactions. Do you consider yourself a trustworthy and honest person?

6.At Hillstone Restaurant Group, Inc. we value our customers and always put them first. Do you agree with the phrase 'The customer is always right'?

Hillstone Restaurant Group Mock Interview

Have you received any training in formal dining?

30Hillstone Restaurant Group, Inc. Interview Questions & Answers

1.What do you feel is the most important characteristic in order to be successful with Hillstone Restaurant Group, Inc.?

2.Have you received any training in formal dining?

3.In high-end dining, you may come across very discerning customers. How do you handle a picky customer?

4.There are many options for you in the fine dining industry. Why do you specifically want to work with Hillstone Restaurant Group, Inc.?

5.You will be required to process expensive customer transactions. Do you consider yourself a trustworthy and honest person?

6.At Hillstone Restaurant Group, Inc. we value our customers and always put them first. Do you agree with the phrase 'The customer is always right'?

7.Tell me about your food safety training or health and safety related certifications.

8.At Hillstone Restaurant Group, Inc., we require background checks on all employees. Will you comply?

9.We will require you to be available on weekends, evenings, and holidays. Is there anything in your schedule hindering your availability?

10.Do you feel that you are currently paid what you are worth?

11.We look for education from WSET (Wine & Spirit Education Trust). How many levels have you completed?

12.Looking at our wine list, what would you suggest as a pairing with our rack of lamb?

13.What does the term, 'a la carte' mean to you?

14.Have you already familiarized yourself with our menu?

15.Have you dined here before? If so, describe your experience.

16.What does it mean to 'romanticize' a menu?

17.How would you respond if a customer wrote a bad review online, regarding your service?

18.How would you react if a customer asked to send a $60 steak back, after eating over half of it?

19.Explain to me, step by step, the proper way to serve wine.

20.Do you consider yourself a 'foodie'? Why or why not?

21.What does the word 'hospitality' mean to you?

22.Which aspect of serving do you dislike the most?

23.Tell me about the worst dining guest you have ever dealt with, and how you persevered through the situation.

24.How would you handle a co-worker who was acting unprofessionally towards our dining guests?

25.Have you ever had a table 'dine and dash'? If so, how did you handle the situation?

26.If Hillstone Restaurant Group, Inc. hired you today, what would you accomplish first?

27.We cannot always predict how busy we will be in our dining room. How do you react to a sudden increase in your workload?

28.When entering a new job, describe how you build relationships with your new coworkers and managers.

29.What is the worst thing a previous manager could say about you?

30.How many days were you absent from work last year?