QUESTION 25 OF 30

Have you ever had a table 'dine and dash'? If so, how did you handle the situation?

'Dine and dash' occurs when customers of a restaurant leave without paying their tab. Often, the culprits will order the most expensive item on the menu, and the best bottles of wine, or order the highest end cocktails. There are ways that a restaurant can handle a 'dine and dash' situation, including having a host at the front door, having a highly attentive service standard, and getting to know the name of your guests. The interviewer would like to see if you have been in this terrible situation, and how you reacted.

"I have had one table dine and dash in my serving career. It was an unfortunate experience and bothered me because I continued to wonder what I could have done differently. I thought the couple had gone out for a cigarette break, but in reality, left without paying. If I witnessed the act, I would run out and look for a license plate number; however, I would not get into a physical altercation with the offender."

"I have been trained in how to handle a 'dine and dash' but have luckily never experienced the situation in person. Do you have training for this kind of situation? I see that your restaurant is well laid out, making it a challenge for someone to leave. I believe having the hostess station right at the door is a significant deterrent."

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Hillstone Restaurant Group Mock Interview

Have you ever had a table 'dine and dash'? If so, how did you handle the situation?

Unlock all 30 Hillstone Restaurant Group, Inc. questions

30 Hillstone Restaurant Group, Inc. Interview Questions & Answers