Cisco is an industry frontrunner in customer service and product support. Before your interview, become familiar with Cisco's customer service standards and history by reading through reviews, social media posts, and the customer service portion of their website. Take note of recurring keywords when it comes to their customer service standards. You might even refer to some of these recurring keywords or themes when answering questions about customer support. Above all, speak confidently about how you plan to uphold their strong customer service standards if hired.