Cigna Corp Internship Mock Interview

Practice 30 Cigna Corp Internship interview questions covering healthcare innovation, customer service, and business acumen.

WRITTEN BY KRISTA WENZ
QUESTION 23 OF 30

Cigna prides itself on providing excellent customer service. How do you provide excellent customer service?

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30 Cigna Corp Interview Questions & Answers

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01 Are you a junior or senior in college? DIRECT 02 Why are you pursuing a Cigna Internship? GENERAL 03 What makes you the best candidate for this position? GENERAL 04 We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time? DIRECT 05 Do you see yourself as a leader? When have you led a team? LEADERSHIP 06 Do you consider yourself a patient person? How do you increase your patience level in challenging situations? OPERATIONAL 07 How do you handle stress on the job? OPERATIONAL 08 What questions do you have for me? DIRECT 09 What do you like to do in your free time? GENERAL 10 What is your greatest strength? GENERAL 11 How did you hear about this position? DIRECT 12 Would you describe yourself as a compassionate person? OPERATIONAL 13 What is Cigna's mission? DIRECT 14 What do you do to stay healthy? DIRECT 15 Do you use any form of tobacco? DIRECT 16 How would you describe your communication skills? COMMUNICATION 17 Our internship program is 10-12 weeks long. Are you able to commit to 10-12 weeks with us? DIRECT 18 What degree are you pursuing? DIRECT 19 Do you have any experience working in retail or customer service? EXPERIENCE 20 Besides vacation and holiday time, how many days were you absent from work last year? DIRECT 21 What is your greatest weakness, and what are you doing to improve? GENERAL 22 How do you handle a dispute with a coworker or supervisor? BEHAVIORAL 23 Cigna prides itself on providing excellent customer service. How do you provide excellent customer service? BEHAVIORAL 24 How well do you collaborate with others? TEAMWORK 25 What are your professional goals for the next five years? GENERAL 26 Who is the CEO of our company? DIRECT 27 Tell me about an organization or group you have contributed to outside of work. GENERAL 28 Have you ever gone above and beyond for a customer? If so, please describe the situation. BEHAVIORAL 29 Tell me about your relationship with your previous boss. MANAGEMENT 30 How can we motivate you during your internship? BEHAVIORAL
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Krista Wenz
Written by Krista Wenz
30 QUESTIONS & ANSWERS · CIGNA CORP
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