Best Buy Video Mock Interview
Practice 25 Best Buy Video interview questions covering retail tech, customer service, and product knowledge.
Question 9 of 25
How do you approach problems where you don't have all the information needed to come up with a risk-free solution?
Why the Interviewer Asks This Question
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Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question is about how resourceful you are and your approach to taking calculated risks. How you answer stands to inform your interviewer whether you are protective of the company's assets and the welfare of the team and their goals, or whether you gamble hoping to win big and advance your career through a more reckless approach. Best Buy says that they expect their employees to exhibit grace and to contribute to "an environment to take calculated risks and learn from mistakes. Strategy does NOT start with 'what.' It has to first be anchored in a clear purpose."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am an active listener and pay close attention to the type of decisions our supervisors are comfortable making when it comes to risk. I also take the time to make sure everything I do is ethically aligned with the company. So, if I have no real sense beyond those elements of how to proceed, I won't assume. I will consult with others. If it feels like too much of a gamble, and the cost of making the wrong choice quickly is greater than making the right choice later, I will make the choice of waiting. But that's the thing about taking a calculated risk. It's calculus."
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