this position will require you to utilize the phone for both warm and cold calling. Share with me your telephone skills and what training you have had in this area,
In today's more technologically marketplace, Audi has had to adapt to the use of the smartphone. The interviewer is trying to determine if you are comfortable on the phone and utilizing various methods of communication with the consumer. Not everyone likes to cold call, but it's still a very effective way of ensuring that you are top of mind when it comes to customer purchases. Assure the interviewer that you understand the importance of follow-up sales calls in the automotive industry.
"I have a lot of experience in cold and warm calling. Many of my sales have come from great follow-up habits. I am also comfortable with online shoppers and communicating with them via phone, text, or email. In my previous position, there was extensive phone training each week with a coach and a script. I look forward to any training that Audi might have to improve my skills in this area."
