Here at XYZ dealership, we believe that a first impression is everything; tell me about what you might do to make a good first impression with a guest.

"I think that the sales process always begins with how you greet the customer. I try to have some 'pep in the step' and a warm smile to put the guest at ease. I also try to make sure that my uniform is pressed, stain-free, and my nametag on. A customer is always judging whether or not they can trust you by your appearance, so it is important to get it right. If you were to hire me, I think you would find me wanting to represent your dealership most positively."