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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
As in any sales profession, there are times when the sale does not happen, despite the best attempt of the sales consultant. The interviewer needs to know that you are not the kind of person who will give up and quit the first time a customer tells you 'no.' This is an opportunity to share with your hiring manager some techniques that you use to persevere and motivate yourself to continue the work, even if the results are not there. Be positive as you answer the question, and remember to show some excitement when providing examples.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I believe that self-motivation is so important because there are times when we won't make the sale, even though we gave it our best effort. I try to remember that every customer I meet is a new opportunity for a sale. I work diligently during the slow periods to lay a good foundation by either improving my skills or getting my head right. I try to stay positive about things and not get too hard on myself. I look forward to bring that enthusiasm and energy to each day at Audi."

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Written by James McMechan
28 Questions & Answers • Audi AG

By James

By James