What are you hoping to learn in this position at American Express?
They're trying to determine if your goals match the company's goals. They are also trying to determine if supporting your development would be mutually beneficial. They're also trying to gauge how interested you are is in growing and determining if they can support your development. American Express is interested in supporting and fostering employee growth over the long term.
Do your research and align your goals to their goals. The keywords here are 'mutually beneficial.' Detail what you uniquely have to offer that makes you a perfect fit for this position. Likewise, determine what Amex offers which makes them perfect for your career growth.
"Amex makes credit cards, and their point systems seem pretty great. I've never been good with money. I'd like to learn how to be responsible with a credit card, and how to rack up rewards and points. If you happen to have a credit card application with you, I'd fill it out."
"In my work experience, I have always been an advocate for inclusion and diversity. I consider myself an advocate for equal rights and equal opportunity everywhere. I would love to work for and learn from a company that has a long history of inclusion. I'd love to be immersed in a work culture that fosters such inclusion and growth."
"I believe innovation and outside-of-the-box thinking is the surest way an individual or a company can grow. I've worked for companies that claim they strive to foster innovation, but they weren't the most diverse or inclusive environments. They weren't recruiting or hiring outside of the box, and the demographics of their teams were proof of that. I would love to learn from a company that not only talks the talk but walks the walk. I want to see what true innovation looks like. I consider myself an innovator. The only way I can grow beyond what I've learned is being in an environment that's proven to provide a unique learning experience."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I am hoping to learn the application of machine learning in financial services. Ever since I moved to New York City, I started to pay more attention to finance. Then I realized that a good financial system can help people live better and support businesses substantially. And now I really want to join a leading financial institute like Amex to learn and build innovative solutions for financial services.
Stephanie's Feedback
This is a great start, but I suggest highlighting specific skills that you're hoping to learn in the position. Can you comb the job description and add in a skill or two that you're hoping to learn or better develop?
Anonymous Answer
I see this opportunity as a way to contribute to an exciting company where I can use my skills and experience to make an impact. I like to challenge myself and have had the opportunity to do so in the past. I have a Bachelor's degree in Hospitality management, and I was offered a job in the Finance industry with no notions of accounting. I was given training for 1 year and ended up enjoying the finance industry for 5 years, with two promotions. What attracts me to your company is the opportunity it will give me to interact with clients, working in a team environment as well as providing a great and pleasant experience to my future clients.
Marcie's Feedback
Awesome! Your response is strong as it conveys your excitement about both the role and the company, in addition to highlighting your education, experience, and accomplishments. Just don't forget to directly answer the question as well (i.e., what are you hoping to learn?) Great job!
Unlock all 35 American Express questions
Unlock expert responses for questions interviewers ask at this premier financial services company.
Get Started