Master 35 American Express interview questions covering service excellence, financial products, and customer relationship building.
Question 14 of 35
Why the Interviewer Asks This Question
Example Answer
How to Answer
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Pro Tip
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Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
The interviewer is interested in your personality and how you will fit with the team. As you prepare for this question, picture a few scenarios that have occurred in your current or previous position.

Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
"My last manager and I had a close relationship. She appreciated all of my efforts when it came to working overtime and taking my work home when required. I believe she would describe me as unique, reliable, and energetic."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
When struggling to think of examples, think about qualities you enjoy in your co-worker, and see if they are self-applicable. If you encourage and motivate your co-workers when they are having a bad day, mention that. If you're carefree and fun-loving with your friends on the weekends, but at work, you're focused and professional, say so.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I think my last employer would say I was a lot of fun to be around when you could capture my attention. When I'm working, I'm in the zone and my external environment vanishes. It's not uncommon that I realize someone has been standing there asking me a question, and I was just so focused I didn't see them standing there. When I'm not at my desk, or in the break room at lunch, I can be the life of the party. But when I'm working, nothing can distract me."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
It is important to grant insights into your personality and the qualities you exude, but it is also important to offer glimpses into your professionality as well as your personality. Slip in references to your work ethic as well.

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Anonymous Answer
My former employer maybe describes me as an available hard-worker because he appreciated all of my efforts when he assigned me some extra work or if I could help my colleagues for difficults requests. I think he would describe me as energetic, attentive to details and reliable.

Lauren's Feedback
This is a great response! You are establishing individualized skills that can set you apart from other candidates. I assisted with minor grammatical edits.
My former employer would describe me as a hard-working, reliable employee. I was often asked to take on additional assignments and assist colleagues with difficult requests. My manager heavily relied on me because I had consistent energy, attentiveness, and dependability within our department.
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Written by Kevin Downey
35 Questions & Answers • American Express

By Kevin

By Kevin