American Express Mock Interview

Master 35 American Express interview questions covering service excellence, financial products, and customer relationship building.

Question 7 of 35

Tell me about a time when you had a conflict with a co-worker. How did you deal with it?

  • Why the Interviewer Asks This Question

  • Example Answer

  • How to Answer

  • Example Answer 2

  • What NOT to Say

  • Community Answers

Elisabeth Walter
Elisabeth Walter

Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.

This behavioral question will offer a meaningful glimpse into your personality. Its aim is to reveal how well you deal with those in a position of authority, and how well you play with the rest of the team. The interviewer needs to know if you respond defensively to situational conflict, or approach such instances diplomatically, working swiftly towards a communal end goal. Are you part of the problem or part of the solution, is what they are after.

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