American Express Mock Interview
Master 35 American Express interview questions covering service excellence, financial products, and customer relationship building.
Question 5 of 35
Tell me about an idea or change you implemented in your past job?
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Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
You may have come up with a plan to save the company money or noticed a problem and came up with a solution. It's one thing to be full of great ideas, but making them happen is a whole other ballgame. Detail your approach. Define the research you conducted to come up with your solution. Relate how you approached your supervisors with your idea and how you quantified your data.
These components are what they're looking for to determine whether you'll be a desired asset to their company.
Elisabeth Walter is an experienced Recruiting Consultant and Enrollment Advisor.
"I noticed that the company was throwing away glass bottles and paper products, so I suggested they start recycling. I talked with the CEO and announced the plastic bins I put out in the copy room and cubicles. Everyone was happy that I made the suggestion and took action to make it happen!"
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"We were using an overpriced vendor for our office supplies. I knew someone who managed an office supply company, and I was able to negotiate a bulk buyer's discount for our company while cutting out the vendor. Our annual savings allowed us to readjust our company budget in innovative ways."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Think about the little things you have done that have helped boost employee morale or made a difference in your team! Give an example and be specific about what you did and how it affected the company. It doesn't need to be dramatic, but it can be.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Change can be profound or incremental. The goal is to confidently exhibit your strengths and to market to all potential employers what you have to offer.
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