QUESTION 16 OF 35

How do you handle communicating bad news to a fellow worker or subordinate?

One of the toughest parts of communication can be delivering bad news to people you work with and for whom you care. Whether providing a performance review or delivering disciplinary actions, it's worth acknowledging how you carry through these less favorable aspects of the job. Assure the interviewer that you can handle this task clearly, concisely, and professionally.

"I do not enjoy communicating bad news to a co-worker, but I have experience doing so. When I have to deliver bad news, I practice empathy. Truth is always key, so I am honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugarcoat the reasons why. It's best they know so they can learn from the experience."

"I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."

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AECOM Mock Interview

How do you handle communicating bad news to a fellow worker or subordinate?

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35 AECOM Interview Questions & Answers