AECOM Mock Interview
Practice 35 AECOM interview questions covering technical expertise, project delivery, and client collaboration.
Question 2 of 35
At AECOM, we seek to hire employees who can read between the lines in order to uncover our clients' potential needs. Give me an example of how you have successfully done this in a previous role.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The interviewer is interested in your active listening and communication skills and how well you can identify the nuances of this job. At AECOM, an ability to think independently and outside the box are highly valued traits. Give one real-life example of how you helped a client by carefully identifying their potential needs.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"One of my larger clients went through a corporate restructuring last year. I was able to help them fill in some gaps in their service needs as I saw potential shifts in their business. Because I have assisted many clients with restructuring projects in the past, I foresaw some of the roadblocks they may face and offered my assistance there. The client was very pleased with my proactive approach, and I was able to upsell additional services."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"With each new client I take on, I conduct a detailed questionnaire with my primary contact. I ask tough questions regarding the pain points in their business. From these answers, I can predict some of their needs faster than they can. I believe this is because it's harder to see your needs when you are directly in the middle of the scenario. Sometimes, it's easier for outsiders to uncover your business's most significant needs."
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