"First and foremost, I use performance to form strong relationships. I make commitments and work hard to develop strategies. I am accountable for my work and take ownership of any issues that arise. I get involved personally any time I can be of service to my team and my customers throughout all of the phases of the projects I am responsible for.
On a personal level, I take the time to get to know my teammates. I enjoy going to lunch, coffee, or whatever is appropriate to learn more about them personally and their challenges and successes. This regular outreach goes a long way towards nurturing connections and fostering trust."