Executive Assistant Mock Interview
Master 25 Executive Assistant interview questions covering discretion, prioritization, and executive support.
Question 19 of 25
What approach do you use to stay on top of email management?
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Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.
The Executive Assistant role's critical function is ensuring that the company and executive inboxes are being managed and responded to appropriately. Interviewers want to ensure that you will be able to manage emails promptly, regardless of how many come through. Email management is essential since emailing is generally the central hub for all communications.
Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.
"Email volume can be quite high and can become unmanageable very quickly. To ensure that I stay on top of email volume, I approach the inbox as a to-do list. Nothing is removed from the inbox until I have actioned or responded to that particular email. Once I have addressed an email, I file the email in the appropriate folder so that it is available to reference, if needed, at a later date."
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I go through my emails at the start of the day and flag/highlight each email based on importance. I will then go back through the emails mid and end of the day and mark them as complete once they have been done. Once the email and task are completed I will file them away in a folder for easy retrieval if I need to reference again.
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