QUESTION 19 OF 25

What approach do you use to stay on top of email management?

The Executive Assistant role's critical function is ensuring that the company and executive inboxes are being managed and responded to appropriately. Interviewers want to ensure that you will be able to manage emails promptly, regardless of how many come through. Email management is essential since emailing is generally the central hub for all communications.

"Email volume can be quite high and can become unmanageable very quickly. To ensure that I stay on top of email volume, I approach the inbox as a to-do list. Nothing is removed from the inbox until I have actioned or responded to that particular email. Once I have addressed an email, I file the email in the appropriate folder so that it is available to reference, if needed, at a later date."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

I go through my emails at the start of the day and flag/highlight each email based on importance. I will then go back through the emails mid and end of the day and mark them as complete once they have been done. Once the email and task are completed I will file them away in a folder for easy retrieval if I need to reference again.

Jaymie's Feedback

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Executive Assistant Mock Interview

What approach do you use to stay on top of email management?

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