Tell me about a time you received difficult feedback and your action plan in addressing that feedback.
Interviewers want to know that you are coachable and if they invest in your development, you have a growth mindset and are willing to take that feedback and action it. This question can be tricky because you don't want to provide feedback that could be alarming or cause concern upon your employment. A good piece of feedback to focus on is something that you have already implemented an action plan for and have improved.
"In my previous role, my leader gave me feedback about my tone and delivery. My understanding was that I was speaking firmly and confidently, but unfortunately, it was not perceived in that way, and they felt I was coming off cold and rigid. I was grateful for the feedback and understood that perception could be interpreted as reality. Some steps that I took to improve my tone and delivery were recording myself speaking to see my delivery and hear my tone from a different perspective. I also asked my peers for support and asked them to make me aware if I did it again. Lastly, I read professional development books around public speaking and body language. I am now a mentor for others who struggle with tone and delivery."
