"In my previous role, my leader gave me feedback about my tone and delivery. My understanding was that I was speaking firmly and confidently, but unfortunately, it was not perceived in that way, and they felt I was coming off cold and rigid. I was grateful for the feedback and understood that perception could be interpreted as reality. Some steps that I took to improve my tone and delivery were recording myself speaking to see my delivery and hear my tone from a different perspective. I also asked my peers for support and asked them to make me aware if I did it again. Lastly, I read professional development books around public speaking and body language. I am now a mentor for others who struggle with tone and delivery."
