Executive Assistant Mock Interview
Master 25 Executive Assistant interview questions covering discretion, prioritization, and executive support.
Question 6 of 25
Tell me about a time you dealt with constant change.
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Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.
Interviewers ask this because they want to make sure you aren't heavily impacted when things change, which is always. In a business environment, change is inevitable, and they want to be sure you are flexible and can maintain positivity in the face of transition. More importantly, employers are looking for change-makers who help move the company along when things change, instead of dragging their feet and complaining.
Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.
"I currently work in a heavily regulated environment, and with that comes frequent guidance changes from regulators. When Covid hit, there were a significant number of changes that came through, and I was required to oversee my department's changes. The team felt a lot of frustration around the constant change and knowing how contagious negativity can be, I was quick to redirect my peers and offer my support to help them transition through the changes. In providing that support, we found effective ways to track the updates to keep everyone in the know. Additionally, we built out a framework to launch future changes and conducted post mortems to improve those launches each time."
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I work with patient care doctors-these doctors are the ones on the front line caring for sick patients. We have a backup system for when people are out sick, and with the pandemic, we were constantly getting calls out without a proper backup, so we added additional backup. During this time there were a lot of schedule changes with me calling in backup for coverage.
Jaymie's Feedback
You have a solid foundation here. Consider also speaking about how you mentally handled the changes. Did you keep a positive attitude and open mind or was there something else that helped you navigate the constant change? How did you balance all the changes?
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