QUESTION 7 OF 25

Can you tell me about a time a peer was failing and how you supported them?

Employers are looking for you to be autonomous and independent. They want to know that if you have peer issues, you will manage those with minimal involvement. Additionally, they want to know that you will be a support mechanism for your teammates to move the company forward.

The main call out here is to keep it positive and focus on the process, not the person. Additionally, any peer conversations should come from a place of support and less about finger-pointing.

"I had a peer who was struggling to meet her productivity goals each month. Thus, the rest of the team had to do more work to make up for productivity loss. I had a private conversation with them and made them aware that I noticed they were struggling and asked if there was anything I could do to support them. They shared that they weren't familiar with a tool that was slowing them down. To support them, I built an informational guide and put together a video tutorial to provide them additional training. I also offered to have them shadow me to learn best practices. Since then, they have become an expert on this particular tool and have increased their productivity scores."

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Executive Assistant Mock Interview

Can you tell me about a time a peer was failing and how you supported them?

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25 Executive Assistant Interview Questions & Answers