Executive Assistant Mock Interview

Master 25 Executive Assistant interview questions covering discretion, prioritization, and executive support.

Question 10 of 25

Tell me about a time when you had to make a decision but didn't have all the information you needed. How did you approach that situation?

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Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.

Interviewers need to know that you are resourceful. They want to know that they can hand you two pieces to a puzzle and that you can take the appropriate steps to put the rest of the puzzle together. They want to know you can independently find the information you need and that they won't have to spend time putting all of the pieces together for you.

Angela Fontaine

Angela Fontaine is a Senior People Business Partner with expertise in job search coaching, interview coaching, and career development.

"My supervisor alerted me that a client was experiencing an issue on the app, but they didn't have many details. When I am operating on limited information, the first thing I like to do is collect the data points we do have. Next, I want to witness the issue first hand if I can. In this situation, I logged into the app myself to see if there were any broad issues or if this was a one-off. After seeing that everything was working as intended, I contacted the client to gain more insight. We ultimately figured out that the client needed to update her software."

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