What do you think is a good way to keep clients informed about the progress of a case?

Personal injury cases are not necessarily resolved quickly. There are also various parties involved that may try to reach a settlement at multiple points of the case. But a client should be informed about the case consistently, not just when a settlement offer is presented. The hiring partner is looking to see if you understand that consistent communication is the key to a successful client-attorney relationship. You may have to balance multiple clients and cases, and this gives you an opportunity to explain how you will overlook one.