What do you think is a good way to keep clients informed about the progress of a case?
Personal injury cases are not necessarily resolved quickly. There are also various parties involved that may try to reach a settlement at multiple points of the case. But a client should be informed about the case consistently, not just when a settlement offer is presented. The hiring partner is looking to see if you understand that consistent communication is the key to a successful client-attorney relationship. You may have to balance multiple clients and cases, and this gives you an opportunity to explain how you will overlook one.
"I believe that consistent communication is an important aspect of the attorney-client communication. I would obviously immediately inform the client of any substantial developments such as a settlement offer. However, if the case is complex and will take a longer time to resolve, I would set weekly check-ins with the client. This would not only help me review their case with them, but also provide an opportunity for them to share any changes they have."