"I do have experience talking with and comforting family members that come to visit their loved ones. One of my responsibilities at my previous employer was to assess each resident when they moved into the facility. Those assessments usually included at least one family member, but anyone that wanted to participate was welcome. I would talk with the family and answer their questions, and let them know I was always available to talk. There were many times I had to comfort family members when their loved ones became ill, experienced cognitive issues, or passed away. I believe it is necessary to be compassionate and empathetic in this profession."
