How to Answer: How would you respond to questions regarding company policies?
Advice and answer examples written specifically for an Account Representative job interview.
14. How would you respond to questions regarding company policies?
Why the Interviewer Asks This Question
The interviewer wants to know if you would just hand out information or check to see if it is appropriate to do so. In some cases, simple policies can be offered, but more complex questions may require some research.
Written by Emily McMannes on March 17th, 2022
Focus Your Answer On
Being aware of company policies (after hire) and knowing where to find such information if it is public. You want to let the interviewer know that you would research the company policies and know what to share/not to share with other co-workers, visitors, or family/friends.
Written by Emily McMannes on March 17th, 2022
Stay Away From
Appearing as if you do not know/do not care about company policies, or how they are distributed. You want to make sure the interviewer knows that you will learn the policies and where to direct others to find them if needed.
Written by Emily McMannes on March 17th, 2022
If you can answer Example
"Yes, the company policy to uphold safety and security is very important. You can find detailed information here (provide website)."
Written by Emily McMannes on March 17th, 2022
If you don't know Example
"I am unsure exactly how that policy is stated. Let me research it and get back to you by (give time frame)."
Written by Emily McMannes on March 17th, 2022