How would you feel about having your inbound phone calls monitored or recorded here at YouTube?

At YouTube, nearly all service and other support positions work in an environment where their calls are monitored and recorded. If you have worked in this environment in the past, be sure to talk about that experience and explain why it was important to have calls recorded. If hired for this role, you will likely need to sign an agreement related to disclosure and privacy. Let the interviewer know that you are comfortable with having your calls recorded and understand why this practice is in place.