Imagine that World Food Program USA is expecting a visit from a major donor to oversee the implementation of a new project she has funded. As project manager, describe what should be done before, during, and after her visit to ensure her approval.

"Before her arrival, I would prepare supplementary materials and secure a meeting space. When the donor arrived, I would first be sure to welcome her in person. Then, I would offer to give her a tour of the building, introducing her to key members of the team managing her project. Next, I would bring her to the private meeting space and provide her with documentation plotting out the project implementation plan and projected results. Finally, I would answer any questions she had and make sure she felt welcome to reach out to me any time she had additional questions or concerns."

"Before the donor's arrival, I would brief each member of the team on appropriate ways to interact with her. I would train them on how to explain their roles within the project and how to show her a demonstration of each individual's work. When she arrived, each element of the project would be operating for her observation. When she left, I would be sure to thank her for her time in a follow-up email that provided information about where we would take the project next."

World Food Program USA is used to having guests visit their offices, many of whom are donors. Focus on displaying proper etiquette as you explain how you would behave in this scenario, paying special attention to the cultivation process. Remember, maintaining strong relationships with existing donors is just as important as soliciting new ones.